Business Continuity Status

In response to the COVID-19 pandemic, Firewize publishes regular updates about the availability of our services via this business status dashboard.  Where there are changes in service availability it will be published on this page.
Business Continuity Planning
Status Service Comment Updated
Routine Service During the CoVID-19 pandemic, we have implemented changes in the delivery of our essential fire safety maintenance services. Practically we have introduced disposable face masks or reusable face masks. For Class 9 (Healthcare or Aged Care) buildings we have provided N95 (P2) face masks. We have also advised our team to limit all unnecessary face-to-face contact between team members. We are also instructing our team to minimise contact with our customers and the public, consistent with the Stage 4 restrictions. 6/8/2020
Emergency Repairs Due to the nature of our work, and consistent with our Employee Wellbeing and Business Continuity Plan and the Firewize CoVID-19 Safe Work Plan we have changed our business services to ensure we can respond to emergency repairs. This includes the use of all necessary Personal Protective Equipment ("PPE") that may be required. 6/8/2020
Minor Works Our minor works team carry out minor alterations and additions to fire safety systems and equipment. During a pandemic, we can carry out some critical minor works however we where possible, we are asking our customers to prioritise these activities to a later date. Small-scale construction will be limited to a maximum of five people onsite. Firewize will review each project with our customers to determine how these limitations will apply. 6/8/2020
Capital Projects

Existing capital works projects (building works) have had significant limitations placed on them. For major construction sites, that means the absolute minimum required for safety for the site to keep operating — but no more than 25 percent of the normal workforce onsite. A "HIGH RISK CoVIDSafe Work Plan" is also required for each large scale project.

Small-scale construction will be limited to a maximum of five people onsite. Firewize will review each project with our customers to determine how these limitations will apply.

24/8/2020
Online Store The Firewize Online Store is open and subject to the ongoing availability of stock and transport we are shipping products as normal. Notwithstanding there may be slight delivery delays for standard shipping options due to state and territory border restrictions. 28/8/2020
Supply Chain Our vendors are currently advising us they remain open for orders however some delays in the distribution of product due to the handling and transportation. Most manufacturers produce fire safety systems and equipment such as batteries, fire detectors, cable, fire sprinkler heads, pipe fittings and portable fire extinguishers are manufactured in locations such as China, Europe and the United States. This has (in the medium term) led to extended delays in the supply of some products. 29/8/2020
Last Updated: 27/3/2020