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Privacy Statement
Firewize Services Pty Ltd ("Firewize", “we”, “our”, or “us”), provides content on the Company websites, such as,,,, (collectively, the "Websites") for informational purposes and use only. This page summarises our ''privacy policy'' and ''information management practices''.

When you visit our sites, our web servers record anonymous information such as the time, date and URL of the request. This information assists us to improve the structure of our web sites and monitor their performance.

Personal information

We do not collect personal information unless you choose to send us an e-mail, join our website(s), or otherwise voluntarily provide your name and contact information. Information you provide is held in the strictest confidence, and will not be shared with any third party without your express permission. Our Web site is hosted on servers that are managed by Firewize. If you have questions about your privacy that are not answered below, please don't hesitate to e-mail us at contact us or call 613 8588 2900.

IP tracking

Your Internet Protocol (IP) is a unique Internet "address," assigned to you by your Internet Service Provider (ISP). IP addresses are automatically logged by Web servers, collecting information about a user's traffic patterns. While the IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual using the Web. The IP address is considered personal information because it is an identifying number, and IP addresses are protected by most privacy legislation. The privacy issues surrounding IP addresses are explained further below.

Server logs

Server logs include statistical information, such as visitors' IP addresses, type of operating systems, time and duration of visit, Web pages requested, and identify categories of visitors by items such as domains and browser types. Our servers automatically log information about visits to our Web site in the normal course of establishing and maintaining Web connections. These statistics are reported in the aggregate to our Web and communications staff, and are used to improve our Web site and ensure that it provides the optimal Web experience for visitors. We do not link server log information to any other data in a way that would enable us to identify individual visitors. However, we may review server logs for security purposes, for example, to detect intrusions into our network. In the event of a criminal investigation, server log data could be used to trace and identify individuals for prosecution.


Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use “persistent cookies” to save your username and login password for future logins to the Site. We use “session ID cookies” to enable certain features of the Service, to better understand how you interact with the Service and to monitor web traffic routing on the Site and aggregate usage of the Service.

In this Policy, we refer to all information collected from or about you, including but not limited to Personal Information and Non-Personal Information, as “Your Information.”

ost Web browsers automatically accept cookies, but allow you to modify security settings so that you can approve or reject cookies on a case-by-case basis or reject all cookies. You can configure your web browser to remove cookies by following the directions provided in your Internet browser’s “help” section.

Also, you are free to delete any existing cookies at any time. If you delete or disable cookies from our Site, some parts or functions of the Site may not work properly for you.

Changes to this Policy

We reserve the right, in our sole discretion, to amend or update this Policy from time to time. If we make any material changes to this Policy, we will note the effective date of any changes on this page. You are advised to consult this Policy regularly for any changes.

Further information

If you have any questions in relation to privacy or our use of cookies, please contact us on +61 3 8588 2900 between 9.00am and 4.00pm (AEST), Monday to Friday. Alternatively, you can write to our privacy officer at PO BOX 122, Mt Waverley, VIC 3149, Australia or email us at

Related Documents

  1. Disclaimer

This Policy is an integral part of our Terms of Service (the “Terms of Service”).