When you visit our sites, our web servers record anonymous information such as the time, date and URL of the request. This information assists us to improve the structure of our web sites and monitor their performance.
We do not collect personal information unless you choose to send us an e-mail, join our website(s), or otherwise voluntarily provide your name and contact information. Information you provide is held in the strictest confidence, and will not be shared with any third party without your express permission.
Our Web site is hosted on servers that are managed internally to Maintenance Essentials.
If you have questions about your privacy that are not answered below, please don't hesitate to e-mail us at contact us or call 613 8588 2900.
Your Internet Protocol (IP) is a unique Internet "address," assigned to you by your Internet Service Provider (ISP). IP addresses are automatically logged by Web servers, collecting information about a user's traffic patterns. While the IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual using the Web. The IP address is considered personal information because it is an identifying number, and IP addresses are protected by most privacy legislation. The privacy issues surrounding IP addresses are explained further below.
Server logs include statistical information, such as visitors' IP addresses, type of operating systems, time and duration of visit, Web pages requested, and identify categories of visitors by items such as domains and browser types. Our servers automatically log information about visits to our Web site in the normal course of establishing and maintaining Web connections. These statistics are reported in the aggregate to our Web and communications staff, and are used to improve our Web site and ensure that it provides the optimal Web experience for visitors.
We do not link server log information to any other data in a way that would enable us to identify individual visitors. However, we may review server logs for security purposes, for example, to detect intrusions into our network. In the event of a criminal investigation, server log data could be used to trace and identify individuals for prosecution.
Cookies are an industry standard and ''most'' major web sites use them. A cookie is a small text files maintained by your computer in order to help your browser remember user preferences or assist you navigate the site. As such, cookies are designed to improve your experience of our web sites. In some cases, cookies may also store limited personal information about you.