Support Engineer (Level 3)

At Firewize we deliver products and services that are helping us achieve our goal of being Australia's leading provider of of technical and trade based building services for owners, managers and agents of large commercial properties.

Our philosophy is to hire great people, place them in a positive and supportive environment, deliver them all the resources they need, and let their talents run wild.


You will be responsible for diagnosing technical problems and carrying out on site repairs to all types of communications systems and equipment including Fire Alarm Systems, VESDA, EWIS and Access Control Systems. You may be placed on a rotating call-out roster for emergency breakdowns.

This is an opportunity to gain exposure to all facets of fire safety from, fire sprinkler systems, fire detection and alarm systems, passive fire safety, security and general fire protection. This will allow the right candidate to broaden their knowledge and be a well rounded team player.

Selection Criteria

If you are the right person, then you may already be working in the, Telecommunications, Military, Avionics, Robotics, Programmable Logic Controllers or IT Industries. You hobbies may include electronics, computers, computer networking, astronomy, ip telephony or the like.

The right person will have the following;

  • Advanced electronics certificate or equivalent in electrical engineering.
  • Fluent knowledge of low voltage DC circuitry
  • Strong writing skills and ability to communicate ideas clearly.
  • Proven customer management and organisation skills.
  • Australian or New Zealand work visa


Have an advanced electronics certificate or equivalent in electrical engineering. You will be responsible for your own jobs from start to finish and be able to complete hazard assessments on site & on site relevant paperwork ready for invoice.

Personal attributes

  • Have an innovative attitude to problem solving
  • Be able to work with minimum supervision
  • Have an eye for detail
  • Be meticulous and accurate

As the face of the company you will regularly be with customers and therefore need to be well presented and have a good level of communication skills.


To be considered for this role you will need to have an advanced electronics certificate or equivalent in electrical engineering. Ideally you have a number of years experience in the field as a service or support engineer.

The ideal candidate may also bring experience in fire detection and alarm system design, installation and maintenance.


Firewize operates throughout Victoria with most of our business occurring in Melbourne and the surrounding areas.

Whats in it for you

Successful candidates will receive a highly competitive remuneration package, along with great future career prospects.

The successful candidate will be rewarded with:

  • A healthy base salary commensurate with experience
  • A healthy car allowance and tools of trade
  • Flexible work hours and freedom to plan your own day

Check out what the the rest of our team believe are the top 10 reasons to work for Firewize.


To be eligible to apply for this position you must have an appropriate Australian or New Zealand work visa.

Apply now

Don't apply if your looking for an average company. Firewize seeks high performance people who are driven to greatness. If this sound like YOU! then please send an email to NOW!

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